The Hall Policies
Safeguarding Policy
The Alex Moulton Charitable Trust is dedicated to ensuring that everyone, including children and vulnerable adults, is treated with the utmost respect, dignity, and care. We aim to provide a safe and welcoming environment where children and vulnerable adults can enjoy our programs, visit The Hall, and engage with the historic grounds. This policy demonstrates our commitment to safeguarding children and vulnerable adults, promoting well-being, and protecting them from harm.
Scope
This policy applies to all staff, volunteers, contractors, and anyone involved with The Alex Moulton Charitable Trust, particularly when working with or interacting with children and vulnerable adults. This includes, but is not limited to, our educational programmes, volunteer activities, events, and public access to The Hall and its grounds.
Definition of Children and Vulnerable Adults
A child is anyone under the age of 18. A vulnerable adult is anyone who is at risk of abuse, neglect, or exploitation due to age, physical or mental health conditions, disability, or any other situation that reduces their ability to protect themselves. This includes, but is not limited to, the elderly, individuals with learning disabilities, those with mental health issues, and those who may be at risk due to temporary circumstances.
Our Commitment to Safeguarding
The Alex Moulton Charitable Trust is committed to:
Creating a Safe Environment: Ensuring that all interactions with children and vulnerable adults take place in a secure, welcoming, and supportive environment.
Respect and Dignity: Treating all children and vulnerable adults with respect, fairness, and dignity at all times.
Inclusive Practices: Providing opportunities for children and vulnerable adults to participate in all our activities, with adjustments made where necessary to ensure accessibility and full participation.
Training and Awareness: Ensuring that all staff and volunteers undergo safeguarding training, including identifying signs of abuse or neglect, to equip them to support children and vulnerable adults effectively.
Zero Tolerance for Abuse: Enforcing a strict zero-tolerance policy for abuse, mistreatment, or neglect. Any concern or suspicion of abuse will be investigated thoroughly, and necessary actions will be taken immediately.
Procedures for Safeguarding Children and Vulnerable Adults
Reporting Concerns: Any staff member, volunteer, or visitor who has concerns about the welfare of a child or vulnerable adult must report them immediately to the designated safeguarding lead (DSL). The DSL is responsible for investigating concerns in a timely and appropriate manner.
Confidentiality: All safeguarding concerns will be handled with strict confidentiality. Information will only be shared with those who need to know to ensure the welfare of the individual involved.
Recruitment and Selection: Conducting thorough recruitment procedures for all staff and volunteers, including enhanced DBS checks, interviews, and reference checks to ensure individuals are suitable to work with children and vulnerable adults.
Risk Assessments: Conducting regular risk assessments for activities involving children and vulnerable adults to identify potential hazards and make necessary adjustments to minimise risk.
Support for Children and Vulnerable Adults: Ensuring that children, vulnerable adults, and their carers are informed of how they can seek help or raise concerns during their time at The Hall or when interacting with the Trust.
Training and Awareness
We provide ongoing safeguarding training for all staff and volunteers. This training includes recognising the signs of abuse, how to report concerns, and the Trust’s safeguarding policies and procedures. Staff and volunteers are also trained on how to ensure the well-being and safety of children and vulnerable adults in the context of our activities.
Monitoring and Review
The effectiveness of this policy will be monitored regularly. Any safeguarding incidents will be reviewed to ensure that the appropriate procedures were followed. We will review this policy annually to ensure it remains in line with current legislation and best practices.
Conclusion
The Hall believes that everyone we come into contact with, regardless of age, gender identity, disability, sexual orientation, or ethnic origin, has the right to be protected from all forms of harm, abuse, neglect, and exploitation. The Hall will not tolerate abuse and exploitation by staff or associated personnel.
The Alex Moulton Charitable Trust is committed to providing a safe, supportive, and inclusive environment for everyone. We believe that all individuals have the right to engage with our activities and explore the heritage of The Hall and its grounds in a safe and welcoming space.
This policy demonstrates our dedication to safeguarding children and vulnerable adults and ensuring that our operations reflect the highest standards of care and respect.
Cookies Policy
At the Alex Moulton Charitable Trust, we use cookies to improve your experience on our website and to provide essential features and services. Our cookie policy explains what cookies are, how we use them, and your options regarding their usage.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, like your language preference or login details, making it easier for you to navigate the site.
Types of Cookies We Use
We use the following types of cookies:
Necessary Cookies: These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.
Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as the pages they visit and any errors encountered. This helps us improve the functionality and user experience.
Functionality Cookies: These cookies allow the website to remember your preferences and choices, such as language or region, to provide personalized features.
Advertising Cookies: These cookies are used to show you ads that are relevant to you based on your browsing habits and interests.
How We Use Cookies
We use cookies for various purposes, including:
To improve website performance: Cookies help us track the number of visitors, where they come from, and which pages they visit, so we can improve the website.
To store your preferences: Cookies remember your settings, such as language and display preferences, to enhance your experience.
To enable personalized advertising: Advertising cookies help us show ads that are relevant to your interests, based on your browsing behaviour.
Third-Party Cookies
We may also allow third-party services, such as Google Analytics and social media platforms, to set cookies when you visit our site. These third parties may use cookies to track your online activities across other websites.
How to Control Cookies
You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our website such as not displaying the shopping cart to finalise a purchase.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or relevant regulations. Any changes will be posted on this page with an updated effective date.
Privacy Policy
The Alex Moulton Charitable Trust, The Hall, Bradford on Avon, BA15 1AJ is a charity registered with the Charity Commission for England & Wales no. 1190082.
Personal data is information that can be used to identify an individual.
Sensitive data is information about very particular things. In this Privacy Statement, we use the term data unless referring to one particular category of data.
The Trust is committed to respecting an individual’s privacy and upholding their rights and has policies and procedures to ensure this is achieved. By disclosing data by email, over the phone, by post or in person, you consent to the collection, storage and processing of your data by the Trust in the manner set out in the Trust’s policies and procedures.
This privacy statement relates to interactions between members of the public and the Trust.
The Data Protection Policy and Data Management Procedures cover other relationships and interactions such as recruitment and management of staff and volunteers and the Trust’s business-to-business relationships.
Personal and sensitive data collected by the Trust
The Trust collects different types of data depending on how and why you contact, communicate or otherwise engage with the Trust. The Trust would not be able to deliver its charitable objectives if it did not collect data. Wherever possible, the Trust collects sensitive data anonymously, for example, when carrying out Visitor Surveys.
Communicating with the Trust when a response is required or requested
Your name, phone number, email address, and postal address - This allows the Trust to respond to enquiries, suggestions and complaints that are received.
Joining the Trust’s mailing list
Your name and email address - This allows the Trust to add you to its mailing list so you can receive email newsletters about the work of the Trust.
Donating to the Trust
Your name, phone number, email address, postal address. - This allows the Trust to process your donation and, where applicable, process Gift Aid. The Trust may also communicate with you about your donation and how it has supported the charitable objectives of the Trust.
Your payment card information - If you donate by credit or debit card. This allows the Trust to process your donation and keep appropriate financial records for auditing.
The Trust uses Squarespace and PayPal to manage online donations.
Registering your interest in volunteering
Your name
Date of birth
Phone number
Email address
Postal address
Name
Phone number of two emergency contacts and access requirements, which may include sensitive data about disability and medical conditions.
This allows the Trust to process your registration of interest in becoming a volunteer and, alongside your informal interview, assess your suitability to become a volunteer.
The Trust also asks interested individuals to send copies of CVs, which may contain personal data. This allows the Trust to assess your suitability to become a volunteer.
Participating in an oral history interview or contributing to research
Your name
Date of birth
Phone number
Email address
Postal address
Audio recording of your thoughts and memories.
Because the records are for historical research purposes, the Trust may store them and your consent form indefinitely.
Booking a tour, visit, event or activity
Your name, phone number, email address, postal address - This allows the Trust to process your booking and communicate with you about your booking.
Your payment card information - If you pay by credit or debit card will be processed by Zettle and/or PayPal. This allows the Trust to process your payment and keep appropriate financial records for auditing.
The Trust may use an external caterer to provide catering, your contact details will be shared with them for communication about catering options only.
Purchasing any goods or services from the Trust
Your payment card information, if you pay by credit or debit card will be processed by Zettle and/or PayPal. This allows the Trust to process your payment and keep appropriate financial records for auditing.
Using the Trust’s website or visiting social media accounts
A cookie is a small file of letters and numbers that is downloaded onto your computer when you visit a website. Cookies are used by many websites and can do several things, eg remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.
Where cookies are used to collect personal data, we list these purposes above, along with other personal data that we collect. However, we also use some cookies that do not collect personal information but that do help us collect anonymous information about how people use our website. We use Squarespace and Google Analytics for this purpose. Squarespace and Google Analytics generate statistical and other information about website usage using cookies, which are stored on users' computers. The information collected by Google Analytics about the usage of our website is not personally identifiable. The data is collected anonymously, stored by Google and used by us to create reports about website usage.
How we use your information
The Trust processes data in line with its Data Policy and under the following lawful bases:
Contract between you and the Trust (for example, when you make a booking or become a volunteer)
Consent given by you to the Trust (for example, joining our mailing list).
Data is only used for the specific purpose you provided it to the Trust.
Processing is carried out by the Trust’s trustees, employees, volunteers or where stated, externally by trusted third party websites.
Data, both in paper form and digitally, is stored securely by the Trust or, where stated, externally by trusted third party websites.
Data is only shared in the specific circumstances outlined i.e. with businesses related to your booking. Data will not be used for unauthorised marketing or sold to any other organisations.
The Trust will keep your data for no longer than is necessary, as outlined in the Data Management Procedures.
Your rights
You have the right to:
Confirmation that your data is being processed
Access to your data held by the Trust
Other supplementary information held by the Trust
Correct inaccurate or incomplete data held by the Trust
Have data deleted if it meets the following criteria: it is no longer needed for the purposes it was collected; it was collected based on consent; it was collected for direct marketing
Have data processing restricted if you believe it is inaccurate; the data has been unlawfully processed; or the Trust no longer needs the data but you need it to be kept to establish, exercise or defend a legal claim
The Trust will respond to requests within 28 days. The Trust may require verification of your identity to process your request. The Trust will provide the information free of charge but reserves the right to charge a suitable fee for requests that are excessive or unfounded.
We may modify this Privacy Policy from time to time and will publish the most current version on our website. If a modification meaningfully reduces your rights, we'll notify people whose personal data we hold and who are affected.
Equality, Diversity, and Inclusion Policy
We are committed to fostering an environment where everyone feels included, respected, and valued. As society becomes more diverse, we continuously evolve to meet the needs of all who work with, volunteer for, or visit us. Our goal is to be an organisation where anyone, regardless of background or identity, can have an equally positive experience and feel a true sense of belonging.
Purpose of the Policy
The purpose of this policy is to:
1. Ensure equality, fairness, and respect for all employees, whether temporary, part-time, or full-time.
2. Prevent unlawful discrimination based on the protected characteristics set out in the Equality Act 2010, which includes:
Age
Disability
Gender reassignment
Marriage and civil partnership
Pregnancy and maternity
Race (including colour, nationality, and ethnic or national origin)
Religion or belief
Sex
Sexual orientation
3. Avoid all forms of unlawful discrimination in areas such as:
Pay and benefits
Employment terms and conditions
Discipline and grievance procedures
Dismissal or redundancy
Parental leave and flexible working requests
Recruitment, promotion, and training opportunities
Our Approach to Inclusion
We believe that inclusion must come first. We focus on creating an inclusive culture that recognises, respects, and values differences. We believe that diversity, through the variety of identities, experiences, and perspectives we represent, is an opportunity for growth and innovation within the organisation. However, diversity can only thrive in genuinely inclusive conditions where everyone benefits and actively contributes.
Our organisational values—Love People and Places, Welcome Everyone, Think Now and Forever, and Make It Happen are at the core of everything we do. They guide how we work together, shape our decisions, and inform how we engage with all stakeholders. We aim to be a welcoming organisation for all.
Our Commitments
Encouraging Equality, Diversity, and Inclusion: We believe that creating an environment where differences are celebrated is key to achieving organisational success. Diversity is an asset, and we strive to create conditions where everyone feels welcome and included.
Creating a Respectful Workplace: We are committed to a workplace free of bullying, harassment, victimisation, and unlawful discrimination. Every individual is expected to contribute to a culture of dignity and respect, where their unique contributions are valued.
Listening and Responding: We listen to the experiences of staff and volunteers, particularly those from underrepresented groups, and take meaningful action. Surveys and peer networks such as LGBTQ+, Workability, and Race Equity ensure diverse voices are heard, respected and integrated into decision-making processes.
Celebrating Inclusion: We run initiatives to celebrate our differences and promote respect and understanding throughout the year. These efforts help foster dialogue and create learning opportunities.
Providing Opportunities for Growth and Development: All staff will be encouraged to develop their full potential through training and development opportunities. By utilising the talents of our diverse workforce, we aim to maximise the organisation’s overall efficiency.
Fair Decision-Making: All decisions regarding recruitment, promotion, and employment will be based on merit, ensuring fairness in compliance with the Equality Act 2010.
Reviewing Policies Regularly: We will regularly review our employment practices and procedures to ensure fairness and compliance with the law. Monitoring the diversity of our workforce will help assess how effectively our equality, diversity, and inclusion commitments are being met, with appropriate actions taken where necessary.
Tackling Discrimination and Harassment: Any complaints of bullying, harassment, or unlawful discrimination will be addressed seriously under our grievance and disciplinary procedures. In cases of gross misconduct, dismissal without notice may follow. We recognise that sexual harassment may also be a criminal offence.
Our Ongoing Commitment
We recognise that we must continue to do more to be a truly inclusive organisation. With the combined efforts of our leadership, staff, and volunteers, we strive to create a legacy of inclusion, diversity, and equality that benefits all. Our mission is to ensure that everyone who works with, volunteers for, or visits The Hall at The Alex Moulton Charitable Trust, feels a true sense of belonging.
Agreement and Compliance
This policy is fully supported by senior management and agreed upon with employee representatives. All staff are expected to understand and comply with this policy, as they share in the responsibility of upholding equality, diversity, and inclusion.
Grievance and Disciplinary Procedures
Full details of our grievance and disciplinary procedures, including the point of contact for grievances, can be found on our SharePoint. Employees have the right to raise concerns or complaints using these procedures, and claims may also be taken to an employment tribunal within three months of the alleged act of discrimination.
Accessibility Policy
Ensuring that everyone can access and enjoy The Hall is a top priority for us. Here's what we offer to make sure our space is accessible to everyone:
Wheelchair Accessibility: The Hall is 400 years old and has one staircase; there is no lift, and the upper floors are unsuitable for wheelchair users. Please be aware that there are four steps to access the downstairs rooms and 33 steps via a wooden staircase to the upstairs rooms.
Walkways: Due to the nature of our grounds, some of our walkways, paths and terraces may be difficult to reach or may involve steps and uneven terrain. Alternative routes and paths are provided.
Accessible Parking: Guests staying at The Hall are allocated a dedicated space for their stay located immediately at the main house. Blue badge holders are provided with parking upon request for public tours. General parking is restricted due to the nature of the grounds.
Toilets: There is one toilet in the main house for visitors to The Hall.
Assistance Animals Welcome: Service animals are welcome at our venue.
Carer Tickets: Guests with accessible needs are entitled to a free carer ticket for one personal carer who accompanies any disabled guest. Please note that you must purchase at least 1 full-priced ticket to be able to qualify for a free carer ticket.
Please get in touch with bella@moultontrust.org with a copy of an Access Card or Personal Independence Payment (PIP) Certificate to reserve your free carer ticket.
At The Hall, we believe that everyone deserves to enjoy their experience fully, and we are committed to providing a welcoming and inclusive environment for all. If you have any specific accessibility needs or questions, please don't hesitate to contact us.