Gift Card Q&A – Ultimate Experience Stay
Q: What is the Ultimate Experience Stay?
A: It’s a luxury gift package at The Hall, offering a two-night stay in the Moulton Room for two guests (or a family, subject to availability), including a private guided tour, cream tea or breakfast hamper, Hall-branded robes, slippers, and guest house tour tickets.
Q: Who is this gift suitable for?
A: The gift card is ideal for anyone who loves history, architecture, and unique experiences — perfect for Christmas, birthdays, anniversaries, or special occasions.
Q: What format does the gift card come in?
A: This is a digital gift card (PDF file) that will be emailed to the purchaser after payment.
Q: How do I redeem my gift card?
A: To redeem, contact us at housekeeping@moultontrust.org with your voucher number, preferred dates, and the number of guests. We’ll confirm your booking.
Q: Can I choose my room?
A: Yes! This gift card is specifically for the Moulton Room. Other rooms are available through separate gift packages.
Q: Is there an expiry date?
A: Yes, the gift card is valid until 31 March 2026, subject to availability.
Q: Can the gift card be used for multiple guests or families?
A: Yes, the stay can accommodate two guests or a family, depending on availability.
Q: Can I purchase multiple gift cards at once?
A: Absolutely! Each gift card is purchased and redeemed individually.
Q: What if I need to change my dates?
A: Simply email us at housekeeping@moultontrust.org to adjust your booking, subject to availability.